Adding a reference to your transfers is more than just a formality, it plays a key role in ensuring your financial activity is organized, transparent, and easy to track. Clear references help you understand exactly what each transaction relates to, which becomes especially important as your number of payments grows. Whether you’re managing personal finances, running a business, or reconciling accounts, having specific references saves time and reduces confusion.
Including a reference also helps Sync’s customer support team assist you more effectively. In the event of a dispute, missing funds, or any transaction-related concern, a detailed reference gives our team the context needed to quickly locate your transfer and resolve the issue. Without one, investigations may take longer, as additional information would be required to verify the transaction.